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3-star hotel

Hotel El Malacate

Stay at Hotel El Malacate in Charcas, S.L.P., with 4.2 rating, free Wi-Fi, parking, and kid-friendly amenities. Near Museo Interactivo El Meteorito.

C. Alhóndiga 137, Centro, 78570 Charcas, S.L.P., Mexico View on map
8.4/10
Very Good Based on 255 recent guest reviews
Free Wi-Fi Free parking Kid-friendly
What recent guests emphasize

Balanced comfort with attentive service

Guests highlight cleanliness, comfortable rooms, and thoughtful service, along with a well-regarded on-site restaurant, while pointing out some minor maintenance and heating concerns.

Guests often praise

  • Clean and spacious rooms with comfortable beds
  • Friendly and attentive staff providing good service
  • On-site restaurant praised for tasty food and good value
  • Convenient parking with adequate space
  • Quiet environment suitable for restful stays

Worth knowing

  • Some guests mention cold rooms due to lack of heating or minisplit units
  • Minor cleanliness issues reported, including bedding and bathroom fixtures
  • No fitness center or swimming pool available on site
  • Complaints about occasional wet floors in bathrooms and lack of bathmats
  • Suggestions for complimentary bottled water and coffee for guests

Best for

  • Visitors exploring nearby attractions like Museo Interactivo El Meteorito
  • Travelers seeking a family-friendly hotel with free parking and Wi-Fi
  • Guests looking for affordable stays with convenient in-house dining
  • Those prioritizing cleanliness and good staff service over luxury amenities
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About this property

Welcome to Hotel El Malacate

Located in the heart of Charcas, S.L.P., Hotel El Malacate offers a convenient base for visitors interested in sightseeing and exploring local attractions. With an overall rating of 4.2 from 250 reviews, it provides a comfortable stay with easy access to places like Museo Interactivo El Meteorito and el Meteorito Park, both highly regarded nearby spots for recreation and learning.

The property is a straightforward hotel featuring essential amenities including free Wi-Fi and free parking, making it suitable for travelers with or without children, though there is no pool or fitness center on site. Guest feedback frequently highlights the restaurant Nivel 18 located within the hotel, praised for good quality food and service, adding a practical dining option for guests.

Rooms are generally described as clean and spacious, with several reviewers noting comfort and attentive staff as positive aspects. However, some guests mention issues with room temperature control and certain maintenance details, indicating a mix of experiences regarding room conditions.

With its central location on C. Alhóndiga, the hotel places guests within a short drive of the San Luis Potosí International Airport (approximately two hours by car) and nearby hotels offering alternative accommodations. This makes it a practical choice for visitors aiming to combine exploration with comfortable lodging in Charcas.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free parking
Kid-friendly

Not available at this property

Pool
Fitness center
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

V
Vero Apr 14, 2026
10

Muy buena atención de todo el personal,limpio y en el restaurante todo lo que pidas es garantia ,la sopa de tortilla riquisima asi como las hamburguesas y no se diga de los postres y el cafe

VRC
Virginia Reyes Castillo Apr 06, 2026
10

Limpio, ambiente agradable, buen servicio, excelente lugar, Propongo regalen café a clientes, y dejen agua embotellada, Cómo jabón y shampoo

RL
Raquel LEYVA Mar 29, 2026
8.0

Está cómodo y limpio pero es un congelador, si vienes asegúrate de traer toallas extra y cobijas, no hay minisplit ni calentadores!

TL
Textiles Lubre Mar 12, 2026
10

Muy bien hotel ya está nada más es que hay muchas reseñas falsas este es un hotel de 4 estrellas si no fuera por gente mentirosa ya también tienen restaurant muy bueno llamado nivel 18

HOM
Humberto Ortiz M Mar 09, 2026
10

Bastante recomendable. En el sótano del Hotel El Malacate se encuentra este restaurante Nivel 18, con platillos muy sabrosos y buena atención. Muy agradable. Excelente relación precio-calidad.

AC
Angelina Cortés Feb 23, 2026
8.0

El mejor hotel de Charcas, las camas muy cómodas, sin ruido, buen espacio en estacionamiento, sólo 3 detalles en mi última estancia hace unos días, el cancel del baño estaba sucio de la parte de abajo, con moho, y deberían de poner un tapete porque al salir de la ducha casi me caigo, porque había agua que escurrió de la regadera, y por favor laven completo el cambio de cama, me tocó una colcha sucia, siempre llego a ése hotel y nunca me había tocado la colcha sucia, espero que lo tomen en cuenta, EL PERSONAL ES MUY ATENTO Y AMABLE Y EL HOTEL EN MI OPINION SIGUE SIENDO EL MEJOR DE CHARCAS, GRACIAS.

ALI
Alfonso Leyva Ibarra Jan 28, 2026
10

Es un buen lugar para pasar la noche, las habitaciones son muy cómodas y espaciosas. El servicio que se brinda es bueno. Cuenta con estacionamiento propio y el espacio también es considerable. Es restaurante cuenta con un menú muy variado y con precios accesibles, la comida tiene buen sabor y el servicio es muy bueno por parte de los meseros. Yo lo recomiendo si estás de visita en Charcas S.L.P.

BR
Blanca Romero Jan 01, 2026
10

Las habitaciones son muy limpias, excelente ubicación y personal atento. Solo nos tocó un colchón aguado para mí gusto, pero salvó eso todo bien.

Location & neighborhood

Where you'll find Hotel El Malacate

Charcas, San Luis Potosi, Mexico

Based on sightseeing, recreation, and getting around

  • Charcas Bus Station 8 min Walk
  • Charcas 10 min Walk
  • San Luis Potosí International Airport 2 hr 2 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in San Luis Potosi. Distances are rough real-world times, not straight-line.

Museo Interactivo El Meteorito 170 reviews

Museo Interactivo El Meteorito

San Onofre 117, Cruz del Siglo, 78570 Charcas, S.L.P., Mexico

4.4 · Museum
el Meteorito Park 6 reviews

el Meteorito Park

San Onofre 246, 78595 Charcas, S.L.P., Mexico

4.3 · Park
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